"With Masar, customs release coordination for our raw-material containers is clearer, with one point of contact for shipment follow-up."
Dice for Ready-Made Garments
Ready-made garments
Faster release coordination through one contact
Why are documents the #1 cause of delays?
A single error in the invoice or certificate of origin is enough to hold a shipment at the port for days — with storage fees and amendment fines on top.
- Mismatch between invoice and bill of lading data
- Missing or unattested certificate of origin
- Errors in goods description or HS code
- Late dispatch of original documents by the supplier
The Masar Solution
We review every document before the shipment arrives, contact the supplier in time to correct any error, and follow up attestations and translations so the full file is ready before submission to customs.
What We Offer
Review of the invoice, bill of lading, and packing list
Certificate-of-origin follow-up and attestation
Certified translation of documents when needed
Preparation of official customs powers of attorney
An organized digital archive for every shipment
Early alerts on any gap before the shipment arrives
Step-by-step workflow
- 1
Receive the initial documents
You send us copies of the invoice, bill of lading, packing list, and certificate of origin.
Estimated duration: Same day
- 2
Review & audit
We check figures, weights, descriptions, HS codes, and cross-match every document.
Estimated duration: 1 business day
- 3
Correction & attestation
We contact the supplier or chamber of commerce to fix any error and attest the certificate of origin.
Estimated duration: 1 – 3 days
- 4
Delivery & digital archiving
The file is delivered clearance-ready, with a digital copy stored for you in the archive.
Estimated duration: Same day
Expected Outcome
A complete, accurate document file from day one — no surprises at the port and no delay fines.
Review
Document checks before submission
Coordination
Follow-up on required amendments
Digital
Shipment-file archiving
Shipping documents across Egyptian ports
Success stories & client testimonials
Real results from real partners across sectors and ports.
"The team reviews the documents before the shipment arrives, so we're never surprised by amendment requests at the port. Full cost transparency."
Nile Linen Group
Textiles & spinning
Proactive document review before arrival
"Transport follow-up from Sokhna to the factory and regular reports give us continuous clarity on every shipment."
Vertical Jeans Co
Jeans manufacturing
Transport coordination and delivery follow-up
Quick request
Leave your details and our team will reply within business hours with an initial proposal and next steps.
Service requested: Documentation Management
Frequently Asked Questions
1.Do you contact the supplier abroad to correct documents?+
Yes — we communicate in English with the supplier or freight agent to fix any invoice or B/L error before the shipment arrives.
2.Do you provide certified translation?+
Yes, we provide certified document translation (English/Arabic) through translation offices accepted by the official authorities.
3.How do I send you the documents?+
You can send them via WhatsApp or email; we confirm receipt and start the review within hours.
4.Do you keep copies of my documents?+
Yes, we store digital copies of every shipment in an organized archive you can access at any time.
Have a document file that needs review?
Send us the documents now and we'll reply with written notes and correction steps.
Start the document review